Handling failed payments

Cashier automatically handles failed payments for you. In case the payment was for a subscription, the subscription gets cancelled immediately.

For the best customer experience, listen for the OrderPaymentFailed and OrderPaymentFailedDueToInvalidMandate events to notify the user and ask to update the payment method before retrying the payment.

Here's how to retry a payment:

use App\Models\User;

$user = App\User::find(1);

$order = $user->orders->find(1) // id of the failed order;
$order->retryNow();

Subscriptions and failed payments

Subscriptions are active until Cashier gets notified by Mollie that a payment related to that subscription has failed. On a successful payment retry, the subscription will be reactivated, continuing the billing cycle as it was before.